Refund policy

Refund & Return Policy

At Afro-Americans, we take pride in creating quality apparel and appreciate every order placed with us. Because many of our products are made to order, please review our policy carefully before making a purchase.

Order Cancellations

Orders may be canceled only if they have not yet been processed.

If you need to cancel your order, please contact us as soon as possible. Once your order has entered processing or production, it can no longer be canceled or refunded.

Refund Policy

Refunds are available only for orders that have not been processed.

Once an order has been processed, produced, or shipped, it is no longer eligible for a refund.

Approved refunds will be issued to your original method of payment.

Returns

We do not accept returns or exchanges due to:

  • Change of mind

  • Incorrect size ordered by the customer

  • Personal preference

  • Buyer's remorse

Please review our sizing information carefully before placing your order.

Store Credit

Customer satisfaction is important to us. While we generally do not offer refunds for processed orders, we may, at our sole discretion, offer store credit if there is an issue with your order.

Store credit is not guaranteed and is evaluated on a case-by-case basis.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Include:

  • Your order number

  • A description of the issue

  • Clear photos showing the item and the problem

If we determine that the issue was our error, we will work with you to provide an appropriate resolution, which may include a replacement or store credit.

Contact Us

If you have any questions regarding your order or this policy, please contact our customer support team with your order number and details of your request.

By placing an order with Afro-Americans, you acknowledge that you have read and agree to this Refund & Return Policy.

Fast Expedited Shipping Guaranteed!

  • 5-7 Business Days

We prioritize efficiency without compromising on the safety of your items. Our packaging is carefully done to protect your purchases during transit, ensuring they arrive in perfect condition. We take pride in our attention to detail, making sure that every package is handled with care.

Durability + Fade Resistant

We believe that quality is not just about the materials used, but also about the design and durability. That's why we invest in state-of-the-art printing techniques that result in vibrant, fade-resistant colors and sharp, precise designs. Our t-shirts are made to withstand the test of time, maintaining their shape, color, and print even after multiple washes.

Make a Bold Statement.

Afro-Americans™ take pride in our commitment to originality, that's why many of our designs are original. We understand that wearing a t-shirt is a way to express yourself and make a statement. That's why we strive to offer designs that are not only visually striking but also meaningful. Our goal is to create t-shirts that spark conversations, and make a lasting impression.

100% Black-Owned

Wear Your Culture.

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